Hours of Operations
Monday – Friday: 0730 – 1600 EST
Lunch: 1130 – 1300 EST
Phones Open for Customer Service: M-F, 1300 – 1600 EST
Closed on weekends and Federal/Training Holidays
Types: Secret, Interim Secret, Top Secret and Interim Top Secret
- Secret Clearance expires after 10 years
- Top Secret expires after 6 years
- Interims clearances expire when your Secret or Top Secret clearance is granted
Effective immediately, periodic re-investigations for Top Secret (TS) will be initiated six (6) years instead of five (5) due to the backlog situation at OPM. This is for Top Secret re-investigation ONLY. See memo Extension of Periodic Reinvestigation Timeline to Address the Background Investigation Backlog:
PSIP Requests – Clearance Verification Documents
- Effective 1 Nov 2019, PSI-CoE will reject PSIP requests if clearance verification document is not attached.
- Clearance verification documents not required for non-sensitive positions (T1/T2/T4), military Secret/T3, and contractors for T3/T5 with no access.
- Clearance verification documents must be uploaded in the OF306 document slot when submitting a PSIP request.
- A comment must be provided indicating level of clearance needed and where it can be found on the clearance verification document. Additionally, provide the MOS or AOC code in the comment for military personnel.
- A dedicated “Clearance Verification” field is in development and will be communicated when it is made available to PSIP requesters.
Clearance Verification Documents
- Modified Table of Organization and Equipment (MTOE) or Table of Distribution Allowance (TDA) (highlight specific area if multiple pages). Do not send the full MTOE or TDA; only send the portion concerning the position.
- Position description (PD)
- Orders (showing security clearance requirement)
- DA PAM 611-21, Table 2-7, Table 6-11, or Table 10-2 (highlight specific area)
- GO/SES justification memo (only required when the MTOE/TDA/PD are pending changes)
Clearance Verification Documents for Non-Standard Situations (List is not all inclusive)
- Request for orders – Personnel deploying to fill a position with a clearance requirement who have not yet received orders
- Admissions letter – Cadets at USMA and Cadet Command
- Schoolhouse memorandum
- GO/SES justification memo for special internship programs, combined with documentation assigning a cadet to the referenced TS/SCI internship
Check Security Clearance Code Validation Table before submitting Clearance Renewal
R TOP SECRET/SENSITIVE COMPARTMENTED INFORMATION
To check the expiration date of your clearance:
Officers review SRB, Section II, DTEINV date, which is the start date of your clearance
Enlisted Soldiers review SRB, Section II, PSI Invest Complete date, which is the start date of you clearance.
OCONUS Travel (Security Clearance)
In order to alleviate any potential site access issues due to improper security clearance accesses in JPAS, please ensure that prior to departing CONUS, your security clearance accesses are updated in JPAS by your current Security Manager. If you are debriefed prior to PCSing, you will not be allowed in a secure area without the proper JPAS access.
To gain access prior to departing provide a copy of your PCS Orders to the USASD security mailbox at: email@example.com
USASD will take control of servicing your clearance in JPAS and provide you with the proper access until you are fully in-processed with USASD.
Renewing your clearance:
You may renew your clearance when you are within 30 days of expiration. To renew your Secret or Top Secret/SCI security clearance you are required to complete the online Electronics Questionnaires for Investigation Processing (eQip) applications.
When you are within 30 days download the ATC Request for PSIP Investigation worksheet and complete the worksheet and send with your Birth Certificate or Passport as supporting documents (you may scan and email supporting documents).
Finger Print are not required to renew clearance.
After, I receive your worksheet, I will forward it to the Personnel Security Investigation Center of Excellence (PSI-CoE). PSI-CoE will start and process your eQip Security application. PSI-CoE will send you a email with the requirements to complete your eQip application. After you receive PSI-CoE email you will have five calendar days to complete your e-Qip application. If you do not complete your application within the five days your application will be terminated. Therefore, return the worksheet when you have the time to complete your application.
Download and complete ATC Request for PSIP Investigation Feb 2020
Upgrading your clearance:
If you currently have a Secret Clearance and would like to upgrade to a Top Secret/SCI, you must have one of the following:
- PCS or TCS Orders stating you require a Top Secret/SCI Clearance.
- A Memorandum signed by a O-5 or higher stating you require a Top Secret/SCI due to job requirement.
- You have changed your MOS which require a Top Secret/SCI Clearance.
You may request an Interim Secret or Interim Top Secret while waiting for your clearance to process. To request an Interim you must submit a complete copy of your SF 86, three signature pages and memo. State in the subject line of the memo which type of Interim you are requesting “Secret or Top Secret Interim”.
Download an Example Memo for O-5 signature here:
There are two steps to upgrade your clearance:
- Complete and return ATC Request Worksheet and send support documents
- Complete e-QIP application
Send worksheet and support documents to: firstname.lastname@example.org. After receiving your documents Personnel Security Investigation Center of Excellence (PSI-CoE) will start and process your eQip Security application. PSI-CoE will send you a email with the requirements to complete your eQip application. You will receive this email within three to five days after I receive your worksheet. After you receive PSI-CoE email you will have five calendar days to complete your e-Qip application. If you do not complete your application within the five days your application will be terminated.
After you receive the first email from PSI-CoE all communication concerning your eQip application must be direct at PSI-CoE.
Complete your e-QIP application within the five calendar days or your application will be terminated.
REQUEST VISITOR PASS-PERM CERTIFICATE-INDOCTRINATION-TOKEN
If you require a site visit (passed through JPAS, commonly known as passing your clearance) in order to do research on your thesis or other actions, complete the Visit Request form and submit. You must include the SMO code for the location you plan to visit. The following information is required for such request: Location, Date, Detailed Purpose, Level of Access required, and a Point of Contact. Site Visit requests must be submitted at least two weeks prior to departure. To request a visit pass or PERM CERT download the Blank Visit or Read On worksheet and complete sections 1-2. Submit worksheet to email@example.com
At this time USASD cannot process Indoctrination Request. If you have questions sent email to: firstname.lastname@example.org
Transfer-in-Status (TIS) Request
To request a Transfer in Status, download the Blank Visit or Read On worksheet and complete sections 1 and 3. In Section 3, the “Reason” block state “TRANSFER-IN-STATUS,” and check the block next to it. List any tokens/caveats you need transferred, if any, and a copy of your PCS Orders. Submit worksheet to email@example.com
Please allow seven to fourteen working days for your request to be processed. If you have any questions please do not hesitate to contact us at (803) 751-3795. Our customer service hours are from 1300 to 1600 EST, Monday through Friday. Closed on weekends and Federal/Training holidays.
Submit completed documents to firstname.lastname@example.org
Security of personally identifiable information (PII) is one of our greatest concerns due to the high volume of PII sent by email. Only Government-provided email services are authorized for use as primary simple mail transfer protocol addresses and for use on common access cards (CACs). Email services provided by a commercial service provider are prohibited for Army business communications. Automatically forwarding from an official Government account to an unofficial (commercial service) is prohibited. “Auto-forward” default settings on email will restrict individuals from automatically forwarding their email messages to commercial (private) addresses. There is no prohibition for manually forwarding email messages, one at a time, after opening and reading the content to ensure that the information is not sensitive or classified.
Use only Government-provided email services such as Enterprise or email accounts provided by Military, Government or school organizations when contacting USA Student Detachment.
We cannot respond to commercial service provided email accounts sent from Gmail, Yahoo, Hotmail or Other private accounts. If you cannot use your Government-provided email services contact us by phone.
This policy is IAW AR 25-1, Chapter 4, Paragraph 4-1.
Phone: (803) 751-5346/3566
Email address: email@example.com
A: The timeliness of a background investigation depends on the type of investigation required for the position. Depending on the type of background investigation, the scope of the investigation varies. Additionally, each individual person’s background varies which effects the number of resources needed to complete the background investigation. The need for a security clearance may affect the time it takes for your agency to adjudicate the completed investigation. Each background investigation requires that specific investigation components is completed. Although all investigations vary, you can find the overall average investigation timeliness in the Agency Performance Plan and Report at: https://www.performance.gov/OPM/OPM.html. We anticipate quarterly metrics will be available beginning in March 2018.
A: You may go to a police station to be fingerprinted. In most instances, however, the agency requiring the investigation and clearance will fingerprint you.
A: Security clearances are granted on an as needed basis when there is a requirement for access to classified information. Reinvestigation requirements are set by the position’s risk and sensitivity per the Federal Investigative Standards. Concerning reinvestigation timeframes for sensitive positions, or those supporting clearances, reinvestigation timeframes are set at 5 year intervals. The Office of the Under Secretary of Defense, in response to an investigations backlog issued interim guidance on January 17, 2017, for Department of Defense components and agencies allowing in some instances for Tier 3 periodic reinvestigations to be conducted at 10 year intervals and Tier 5 periodic reinvestigations to be initiated six years after the date of the previous investigation versus 5 years. The Office of the Under Secretary of Defense also provided additional guidance on requirements for Special Access Programs on February 10, 2017. As of February 21, 2018, no additional guidance has been issued.
A: The identity of National Background Investigations Bureau (NBIB) investigators can be confirmed through NBIB’s Security and Safety Team. There are two ways to confirm the identity of an investigator; by phone at 888-795-5673, option 1, or by e-mail to RMFSIMSST@nbib.gov.
A: Directions for requesting a copy of your background investigations that was conducted by the U.S. Office of Personnel Management (OPM), National Background Investigations Bureau can be found on NBIB’s website. If you are currently in contact with your agency’s Human Resources or Security Office and need access to your previously filled-out Standard Form. You may request that access via your agency’s Human Resources or Security Office.
6. Q: What does “adjudication” mean as it relates to the background investigation process? : Executive Order 13764, ‘Adjudication’ means the evaluation of pertinent data in a background investigation, as well as any other available information that is relevant and reliable, to determine whether a covered individual is: (i) suitable for Government employment; (ii) eligible for logical and physical access; (iii) eligible for access to classified information; (iv) eligible to hold a sensitive position; or (v) fit to perform work for or on behalf of the Government as a Federal employee, contractor, or non-appropriated fund employee.
7. Q: How do I report foreign contacts or foreign travel that I and/or my family take?
A: Submit your information/updates on SF 86C to the USASD security mailbox.
8. Q: My last investigation date is 10 JAN 18. I started my renewal and my investigation opened 31 JAN 18. Did my clearance expire?
A: No. Once an investigation is opened, you will maintain your previous clearance access/eligibility.
9. Q: How do I check the expiration date of my clearance?
A: Officers review SRB, Section II, DTEINV date, which is the start date of your clearance. Enlisted Soldiers review SRB, Section II, PSI Invest Complete date, which is the start date of you clearance.
10. Q: Where do I get my fingerprints completed?
A: Some locations can send your finger prints electronically to Aberdeen Proving Ground (arrive in JPAS – two days). If your send your finger prints by mail, write the codes on the back or front of cards. You may want to add a tracker for your prints if sent by mail. Also, email me after you send your finger prints so I may monitor JPAS for arrival of your finger prints. Where to get finger prints? If a Military post is nearby, go to the MP Station or Post Installation Security Office. You may also try your local Police Department, State Trooper Office or any US Embassy. Police Departments and State Troop Office may charge you for finger prints. USA Student Detachment cannot reimburse you for the cost. Call around before going anywhere.
11. Q: What codes do I use for electronic fingerprints?
A: SON: 2295 SOI: A064 IPAC: DA-TRAD
12. Q: Where do I mail my fingerprint cards?
A: PSI-CoE Attn: Fingerprint Team 3240 Raritan Avenue Aberdeen Proving Ground, MD 21005
13. Q: How many fingerprints cards should I mail?
A: Two (2) cards. NBIB recommends submission of electronic fingerprints through FTS as it improves efficiency, timeliness of results, and quality of prints. When electronic submissions are not feasible, NBIB will accept a hard card submission using the March 2013 Standard Form 87 (SF87) for Federal employee/applicant, military, volunteers as well as contractors. Until further notice, NBIB will continue to accept the FD-258; however, the March 2013 SF 87 may now be used for contractors since the FBI is retaining all prints submitted by OPM.
14. Q: Where do I put the codes on the fingerprints cards to ensure they get to the correct place?
A: Put the SON, SOI, and IPAC in the “Reason Fingerprinted” section of the card or on the back / front.
15. Q: How long will it take to update my fingerprints in JPAS?
A: Up to 30 days.
16 Q: How long are my fingerprints good for?
A: They are good for 30-45 days. Maximum of 90 days.
17. Q: Do I need fingerprints each time I do an investigation/renewal or up-grade?
A: No, unless PSI-CoE request them.
18. Q: Can the security manager get my last investigation SF 86 for me?
A: No. You can file a FOIAPA request with NBIB/OPM using Form INV 100.
19. Q: How long does it take to get a copy of my SF86?
A: It can take 2 weeks to a month. Ensure the email address you provide can handle encrypted email.
20. Q: My investigation is closed for 4 months and nothing is happening. What must I do?
A: Once an investigation is closed, it takes up to 6 months for the adjudication to be completed. After the 6 month window a request can be submitted through the Fort Jackson ISO to DoD CAF for re-adjudication or to OPM/NBIB to reopen the investigation depending on the status at the time.
21. Q: I need to visit several Embassies/Consulates for briefings/meetings as part of IRT. What do I need to do?
A: A DSPSS Cert Team Memo is required and must be submitted to the security mailbox. The Security Manager will certify the memo and send it to the State Department or the designated agency for approval.
22. Q: What do the codes on Section II of my SRB/ORB/ERB mean?
A: T3 (Tier 3) – Secret; T3R-Secret Re-investigation; T5- Top Secret; T5R – Top Secret Reinvestigation; SSBI – Single Scope Background Investigation, SBPR – Single Scope Background Periodic Re-investigation; PPR – Phased Periodic Reinvestigation.
23. Q: Who approves my Interim TS?
A: Submitted through the USASD Security mailbox, then it is forwarded to the Fort Jackson ISO for processing / action.
24. Q: Who approves my Interim TS-SCI?
A: Submitted through the USASD Security mailbox, then it is forwarded to the Fort Jackson ISO, then it is sent to Fort Meade for processing / action. The JPAS input will be done at fort Gordon (SSO).
25. Q: How do I get read-on access?
A. Use the Pass-Cert-Indoc-Token Worksheet.
26. Q: How do I get SIPR Tokens?
A: Use the Pass-Cert-Indoc-Token Worksheet.
27. Q: How do I pass my clearance through JPAS?
A: Use the Pass-Cert-Indoc-Token Worksheet.
28 Q: How do I request a site Visit?
A: Use the Pass-Cert-Indoc-Token Worksheet
29. Q: What is the difference between a visitor pass, a Permanent Certificate?
A: Visitor Pass is good for one (1) year or less. Permanent Certificate is good for over one (1) year.
30. Q: Can I get a JPAS printout to verify my clearance?
A: JPAS print outs are not authorized. A memorandum signed by the security manager will be given instead.