Hours of Operations
Monday – Friday: 0730 – 1600 EST
Lunch: 1130 – 1300 EST
Phones Open for Customer Service: 1300 – 1600 EST
Closed on weekend and Federal/Training Holidays
USASD Commander’s Farewell Letter For Outprocessing Students
Permanent change of station (PCS) orders are prioritized by the departure date (PCS DA Form 31 sign-out date). If there are extenuating circumstances (ie early reporting or overseas clearing requirements), ensure you note them in advance in order to re-prioritize publication of your PCS orders.
SharePoint
U.S. Army Student Detachment (USASD) is now Out-Processing Students through our SharePoint Portal. All Students are required to use a CAC Card accessible computer and the use of their Enterprise email for authentication to gain access to SharePoint. SharePoint and USASD Staff communications will be directed to your Enterprise email account upon submission of your documents. No exceptions will be made to communicate through any other non-Enterprise email accounts.
Enterprise Email OWA: https://web.mail.mil/owa
When Enterprise Email prompts you for your credential, choose the “DOD EMAIL” certificate.
If you require help to gaining access to your Enterprise Email Account log into AKO and see Army Links: CAC Reference Center or use the below link to login: https: //www.us.army.mil/suite/designer
Computer System Requirements for accessing SharePoint
Computer and processor | 1 gigahertz (GHz) or faster x86- or x64-bit processor with SSE2 instruction set | |
Memory (RAM) | 1 gigabyte (GB) RAM (32-bit); 2 gigabytes (GB) RAM (64-bit) | |
Hard Disk | 3.0 gigabytes (GB) available | |
Display | Graphics hardware acceleration requires a DirectX10 graphics card and a 1024 x 576 or higher resolution monitor | |
Operating System | Windows 10 (32-bit or 64-bit) | |
Windows 8.1 (32-bit or 64-bit) | ||
Windows 8 (32-bit or 64-bit) | ||
Windows 7 (32-bit or 64-bit) | ||
Browser |
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Access Requirements | Common Access Card (CAC) For more in formation go to: http://www.cac.mil/ | |
Common Access Card Reader (CAC) | For more in formation go to: http://militarycac.us/files/CAC_Reader_Class_color.pdf |
Trouble Shooting SharePoint:
If you cannot login to SharePoint follow the below steps:
- Attach your CAC Reader to your Computer and insert your CAC Card.
- Login into AKO: https://www.us.army.mil/. Open another screen and attempt to login to SharePoint again.
- If you cannot login update your CAC Reader. Most CAC Reader only require installing DoD Certificates and Active Client. After installing updates attempt to login to SharePoint.
Direct Links:
DOD Cert Program Install
https://ako.us.army.mil/suite/doc/46721240
Active Client Install
https://ako.us.army.mil/suite/doc/40954924
4. If you still cannot login, return to AKO Home Page and “click” the link to CAC Reference Center and follow CAC Installation Quick Start instruction on the left of the screen.
- If you require more assistance to login contact: netcom-9sc.om-iacacpki.helpdesk@mail.mil or call (866)-738-3222, Hours: 0700-1500 Arizona time.
PCS Orders Requirements
To receive orders, you must submit your out-processing documents to the USASD Out-processing Team. See below Out-Processing Packets for required documents. Submit all documents through SharePoint at: https://ako.hq.tradoc.army.mil/sites/usasd
PCS orders will be issued upon completion via SharePoint.
Approved PCS DA Form 31 will be returned to you no sooner than 7 calendar days prior to requested start date. Return to SharePoint for DA Form 31.
CONUS (Cost and No-Cost moves are the same)
- CONUS OUTPROCESSING CHECKLIST
- Request and Authority for Leave (DA Form 31) included in Out-processing Packet
- Current Leave and Earnings Statement (LES)
- Documents not included in Out-processing packet are linked and available below
OCONUS
- OCONUS ACCOMPANIED OUTPROCESSING CHECKLIST
- OCONUS UNACCOMPANIED OUTPROCESSING CHECKLIST
- Request and Authority for Leave (DA Form 31) included in Out-processing Packet
- Current Leave and Earnings Statement (LES)
- Documents not included in Out-processing packet are linked and available below
Documents (linked) required to out-process:
(Request and Authority for Leave) Included in Out-processing packet
Examples for completing: DA Form 31, block 8, “ORGN, STATION AND PHONE NO.
Examples of unit address:
USASD/University Name or Training Location Name
Duty location address: Example, 499 N Hurst Bourne Parkway
Duty Location City, State and Zip code: Example, Louisville, KY 40223
Phone: Everyone will use the Staff Duty Phone number, (803) 429-5139
Current Leave and Earnings Statement (LES)
Current Officer Records Brief(ORB)
DA Form 5434 (Sponsorship Program Counseling and Information Sheet)
DA Form 5121 (Overseas Tour Election Statement)
DA Form 4036 (Medical and Dental Preparation for Overseas Movement)
DA Form 4787 (Reassignment Processing)
FAMILY MEMBERS VERIFICATION LETTER
Family Member Verification Letter for OCONUS Accompanied (Included in Out-processing packet)
Family Member Declaration(Offense) for OCONUS Accompanied (Included in Out-processing packet)
Regional Health Command-Europe EFMP
SF 506 (Physical Examination Medical Record)
DA Form 5888 (Family Member Deployment Screening Sheet)
DA Form 7246 (Exceptional Family Member Program (EFMP) Screening Questionnaire
DA Form 7415 (Exceptional Family Member Program (EFMP) Query Sheet)
Other documents required if applicable:
DD FORM 2560 (ADVANCE PAY CERTIFICATION-AUTHORIZATION)
DD Form 2792 (Family Member Medical Summary)
DD Form 2792-1 (Special Education/Early Intervention Summary)
TDY Option Statement (For Service Members who are authorized movement of Family members at Government expense) Included in Out-processing packet
PCS/SPONSORSHIP REASSIGNMENT BRIEFING
Please download and review Reassignment Briefing Slides in order to assist with Out-processing procedures. This briefing will answer many of your questions in regards to Sponsorship Program and receiving PCS orders.
Mandatory Use of the Government Travel Charge Card (GTCC) for Permanent Change of Station (PCS) Expenses
Soldiers with a GTCC account will be enrolled in the GTCC PCS program. Please review the GTCC PCS memo included in the Finance Out-processing Packet. Complete and submit the PCS enrollment form, copy of PCS orders and approved PCS DA Form 31. GTCC will be activated no earlier than 10 days prior to departure date and will deactivate no later than 10 days after report date as indicated on PCS orders. Advance of travel entitlements (per diem, mileage, and dislocation allowance) is not authorized.
If you do not possess a GTCC, contact the USASD Finance Representative immediately to submit an application. Individually Billed Account Travel Card Set Up Form is available at Citi Bank.
For assistance call (803) 751-3795/3626/5747/3566
Personnel Overseas Readiness (POR)
The average turn-around time for POR packets once they are submitted to your gaining country is:
- Korea: 30 days
- Germany: 30 days
- Belgium: 30 days
- Italy: 30 days
- All others: 45 days
Submission of a POR packet is not required if you are conducting a “No-Cost” OCONUS move.
Enroute TDY Travel
TDY orders (DD Form 1610) are issued when scheduled to attend Military Training Specific Allotment (MTSA) funded TDY training on Permanent Change of Station (PCS) assignment instructions.
To receive TDY orders course information must be stated in assignment instructions and reserved in the Army Training Requirements and Resources System (ATRRS).
To confirm current enrollments visit ATRRS website at https://www.atrrs.army.mil/.
TDY orders are processed and submitted for approval no sooner than 30 calendar days from the scheduled report date to the TDY location.
If you have questions or concerns contact
- By Phone: (803) 751-5372
- By Email: usarmy.jackson.93-sig-bde.mbx.ltb-usasd-tdy-dts@mail.mil
Tips for a Successful Transition
- Contact branch manager at least 6 months out from your graduation/training completion date to coordinate your follow on assignment
- Prepare 5-10 copies of your orders and leave request upon receipt to facilitate
Point of Contact Phone Numbers
All Officers and Warrant Officers
- By Phone: (803) 751-5372
- By Phone: (803) 751-5325
- By Phone: (803) 751-5314
Email Address: usarmy.jackson.CAC.mbx.usasd-out-processing@mail.mil
All Enlisted Soldiers
- By Phone: (803) 751-5325
- By Phone: (803) 751-5314
Email Address: usarmy.jackson.CAC.mbx.usasd-out-processing@mail.mil
HELPFUL LINKS