Medical Liaison

Hours of Operations
Monday – Friday: 0730 – 1600 EST
Lunch: 1130 – 1300 EST
Phones Open for Customer Service: M-F, 1300 – 1600 EST
Closed on weekends and Federal/Training Holidays


MEDPROS and PDHRA Update Questions:

SFC Rivera

ALCON: Please be advised that prior to going to a civilian Doctor/or Provider, contact us to receive the necessary required DA or DOD forms for all exams, as well as, to receive necessary information for all immunizations and labs. This will save you time and avoid return trips to have paperwork redone.

Call the Reserve Health Readiness Program (RHRP) Call Center to schedule an Individual Appointment.

RHRP Call Center

1-800-666-2833 ext.3555

M-F, 0700-2200 CST

Sat, 0700-1500 CST

Visit this website first before calling to select your Service Component to learn about specific services provide to you: https://health.mil/Military-Health-Topics/Health-Readiness/Reserve-Health-Readiness-Program            


How can I get my MEDPROS updated?

USASD now has a dedicated patient administrator that can assist with your MEDPROS concerns. If you are in the vicinity of an Army Medical or Dental Treatment Facility, your MEDPROS information can be updated there. If you are not within the vicinity of an MTF or they do not have the capability to update your records, contact our Reserve Health Readiness Program (RHRP) administrator for appointment and to update your information.

Call the  Call Center to schedule an Individual Appointment.

RHRP Call Center

1-800-666-2833 ext.3555

M-F, 0700-2200 CST

Sat, 0700-1500 CST

Visit this website first before calling to select your Service Component to learn about specific services provide to you: https://health.mil/Military-Health-Topics/Health-Readiness/Reserve-Health-Readiness-Program

After logging into the RHRP webpage select your Service component from the middle of the screen (i.e…Active Army Soldier, Army National Guard…etc.). RHPR will find a medical provider near to your location and schedule your  appointment and provide you with Provider name, location and time of appointment.

Provide all Dental DD Form 2813 to SFC Rivera after completion of exam via email

Additional Information from RHPR Center:

Periodic Health Assessment

The Periodic Health Assessment (PHA) is a screening tool used by the armed forces to evaluate the individual medical readiness of their Service members. It can be conducted alone or can be combined with other individual medical readiness needs (e.g., dental exam and immunizations). Completed annually, the PHA consists of the following components for the Service member:

  • A self-reported health status.
  • Measurement and documentation of vitals (height, weight, BP)
  • Vision screening
  • Review of current medical conditions with healthcare provider.
  • Focused exam of identified conditions (as required).
  • Cardiovascular Screening Program Services (as required).
  • Recommendations for improvement of identified health conditions.
  • Behavioral health screen.

Immunizations

Immunizations are offered in-clinic or through group events. At group events:

  • The RHRP vendor provides all staffing, equipment and supplies
  • Minimum requirement for group event is 60 total immunizations (not 60 total service members)
  • Provide the space for group events in a temperature controlled environment with access to tables and chairs
  • Enter the data into the appropriate medical databases after the event.

Post-Deployment Health Readiness Assessment

The Post-Deployment Health Reassessment (PDHRA) is a health screen designed to protect and evaluate the health of those returning from combat.

  • Targeted at 3-6 months after return from deployment
  • Provides education, screening, assessment, and access to care for a wide variety of questions and concerns that Service members may have about their health.
  • Provided through the toll-free call center or on-site at a group event.

The PDHRA is offered individually through the call center, and the RHRP contractor enters all data into the PDHRA within ASIMS in real time.

  • SM completes SM portion of the DD Form 2900 and calls the PDHRA call center at 1-888-734-7299
  • A licensed Physician Assistant (PA) or Nurse Practitioner (NP) reviews the document with you and determines if you need further evaluation or treatment.
  • You’ll be referred for treatment or further evaluation if deemed necessary

Physical Exams

The physical exam is used to evaluate the individual medical readiness of their Service members.

  • Physical exams are only offered in-clinic. The exam consists of the following:
  • A self-reported health history
  • Measurement and documentation of vitals (height, weight, BP, vision, etc. )
  • Review of current medical conditions with healthcare provider
  • Identification and examination of potential health risks
  • Collection and analysis of lab specimens (as required)
  • Recommendations for improvement of identified health conditions and to minimize potential health risks

Mental Health Assessments

The Mental Health Assessments (DHA4 and DHA5) are a series of deployment health screenings designed to identify mental health concerns, including post-traumatic stress disorder (PTSD) and other behavioral health conditions that may require referral for additional care and treatment. These screenings are done in order to ensure individual and unit readiness. The DHA 4 and 5 are required by all Service members deploying for 30 days or more in support of any contingency operation.

The DHA 4 is designed to be completed between 181 days and 18 months (545 days) after return from deployment, and the DHA 5 between 18 months (546 days) and 30 months (910 days) after return from deployment. The DHA 4 and 5 assessments are the final screenings of the 5 part DHA assessment cycle that includes the pre-deployment health assessment, post-deployment health assessment, and post-deployment health reassessment.

Labs

RHRP will draw blood samples from Service members to meet readiness and pre-deployment requirements. The Service Member’s unit is responsible for processing, labeling, and shipment of all labs.

  • Hemoglobin S and Erythrocyte Glucose-6-Phosphate Dehydrogenase (G6PD)
  • Labs are available only at Group Events. Minimum for Group Events in 30 per day.