Hours of Operations
Monday – Friday: 0730 – 1600 EST
Lunch: 1130 – 1300 EST
Phones Open for Customer Service: M-F, 1300 – 1600 EST
Closed on weekends and Federal/Training Holidays
POINT OF CONTACT (POC)
GTCC New Applications/GTCC Credit Limit Increase/GTCC
Re-Instatement/GTCC Mission Critical Status
- By Phone: (803) 751-5747/3626/3566/3795
- By E-Mail: usarmy.jackson.CAC.mbx.usasd-finance@mail.mil
GTCC Services Requested: Active Card, Pull into USASD Hierarchy, Limit Increase, place on PCS Critical Status.
All DTS and Citi Training Certs are needed to be uploaded for in-processing as well and must be valid within last 3 years.
DTS 101
About DTS
Travel Card 101
Travel Card Programs and policies
For DTS portion
DTS FAQ:
https://www.dfas.mil/militarymembers/travelpay/defensetravelsystem/dtsfaqs.html
http://www.defensetravel.dod.mil/site/pdcFAQs.cfm
Per Diem Rates Lookup
http://www.defensetravel.dod.mil/site/perdiemCalc.cfm
For GTCC Applications, visit Citibank online (website) or call (866) 670-6462.
Additional Information: