Hours of Operations
Monday – Friday: 0730 – 1630 EST
Lunch Hour: 1200 – 1300 EST
Phones Open for Customer Service: 1300 – 1600 EST
Closed on weekend and Federal/Training Holidays
Types: Secret, Interim Secret, Top Secret and Interim Top Secret
- Secret Clearance expires after 10 years
- Top Secret expires after 6 years
- Interims clearances expire when your Secret or Top Secret clearance is granted
Effective immediately, periodic re-investigations for Top Secret (TS) will be initiated six (6) years instead of five (5) due to the backlog situation at OPM. This is for Top Secret re-investigation ONLY. See memo Extension of Periodic Reinvestigation Timeline to Address the Background Investigation Backlog:
To check the expiration date of your clearance:
Officers review SRB, Section II, DTEINV date, which is the start date of your clearance
Enlisted Soldiers review SRB, Section II, PSI Invest Complete date, which is the start date of you clearance.
Renewing your clearance:
You may renew your clearance when you are within 30 days of expiration. To renew your Secret or Top Secret/SCI security clearance you are required to complete the online Electronics Questionnaires for Investigation Processing (eQip) applications.
When you are within 30 days download the Center of Excellence-PSIP worksheet and complete the worksheet and send with your Birth Certificate or Passport as supporting documents (you may scan and email supporting documents).
New Finger Prints are required to renew all Secret and Top Secret/SCI clearance. Finger Print cannot be more than 30 days old at the time of submitting documents. Follow STEP 1, 2 and 3 below for instructions on submit Finger Prints.
After, I receive your worksheet, I will forward it to the Personnel Security Investigation Center of Excellence (PSI-CoE). PSI-CoE will start and process your eQip Security application. PSI-CoE will send you a email with the requirements to complete your eQip application. After you receive PSI-CoE email you will have five calendar days to complete your e-Qip application. If you do not complete your application within the five days your application will be terminated. Therefore, return the worksheet if you have the time to complete your application.
Download and complete PSIP Request Worksheet.
Upgrading your clearance:
If you currently have a Secret Clearance and would like to upgrade to a Top Secret/SCI, you must have one of the following:
- PCS or TCS Orders stating you require a Top Secret/SCI Clearance.
- A Memorandum signed by a O-5 or higher stating you require a Top Secret/SCI due to job requirement.
- You have changed your MOS which require a Top Secret/SCI Clearance.
You may request an Interim Secret or Interim Top Secret while waiting for your clearance to process. To request an Interim you must submit a complete copy of your SF 86, three signature pages and memo. State in the subject line of the memo which type of Interim you are requesting “Secret or Top Secret Interim”.
Download an Example Memo for O-5 signature here:
After you have one of the above mention items, there are three steps to upgrade your clearance:
- Send Finger prints to Center of Excellence
- Complete and return PSIP Worksheet and send support documents
- Complete e-QIP application
New Finger Prints are required to renewal all Secret and Top Secret/SCI clearance. Follow STEP 1, 2 and 3 below to submit Finger Prints.
Send finger prints to:
PSI-CoE Attn: Fingerprint Team 3240 Raritan Avenue Aberdeen Proving Ground, MD 21005
Identify your Electronic or Manual finger prints with the following codes:
SON: 2295 SOI: A064 IPAC: DA-TRAD
Some locations can send your finger prints electronically to Aberdeen Proving Ground (arrive in JPAS – two days). If your send your finger prints by mail, write the codes on the back or front of cards. You may want to add a tracker for your prints if sent by mail. Also, email me after you send your finger prints so I may monitor JPAS for arrival of your finger prints. Where to get finger prints? If a Military post is nearby, go to the MP Station or Post Installation Security Office. You may also try your local Police Department, State Trooper Office or any US Embassy. Police Departments and State Troop Office may charge you for finger prints. USA Student Detachment cannot reimburse you for the cost. Call around before going anywhere.
Wait about ten working days after sending in your finger prints and then send worksheet and supporting documents to email@example.com. The ten days will allow your finger prints to be processed. After, I receive your worksheet, I will forward it to Personnel Security Investigation Center of Excellence (PSI-CoE). PSI-CoE will start and process your eQip Security application. PSI-CoE will send you a email with the requirements to complete your eQip application. You will receive this email within three to five days after I receive your worksheet. After you receive PSI-CoE email you will have five calendar days to complete your e-Qip application. If you do not complete your application within the five days your application will be terminated.
After you receive the first email from PSI-CoE all communication concerning your eQip application must be direct at PSI-CoE.
Complete your e-QIP application within the five calendar days or your application will be terminated.
If you require a site visit (passed through JPAS, commonly know as passing your clearance) in order to do research on your thesis or other actions, complete the Visit Request form and submit. You must include the SMO code for the location you plan to visit. The following information is required for such request: Location, Date, Detailed Purpose, Level of Access required, and a Point of Contact. Site Visit requests must be submitted at least one week prior to departure. To request a visit pass or PERM CERT download the Blank Visit or Read On worksheet and complete section 1-5 and then section 6a. Submit worksheet to firstname.lastname@example.org.
If you have a Top Secret/Special Compartment Information security clearance and have the need to maintain access or the need to gain access, complete the Indoctrination Request form and have it sign by a local on site approving authority. You must include the SMO code for the location you plan to be read on. Indoctrination requests form must be submitted at least one week prior to indoctrination. Download a visitor the Blank Visit or Read On worksheet on this page and complete section 1-5 and the section 6b. Submit worksheet to email@example.com.
Please allow up to seven working days for your request to be processed. If you have any questions please do not hesitate to contact us at (803) 751-5381. Our hours are form 7:30 am to 4:30 pm EST, Monday through Friday. Closed on weekends and Federal holidays.
Submit completed documents to firstname.lastname@example.org
Security of personally identifiable information (PII) is one of our greatest concerns due to the high volume of PII sent by email. Only Government-provided email services are authorized for use as primary simple mail transfer protocol addresses and for use on common access cards (CACs). Email services provided by a commercial service provider are prohibited for Army business communications. Automatically forwarding from an official Government account to an unofficial (commercial service) is prohibited. “Auto-forward” default settings on email will restrict individuals from automatically forwarding their email messages to commercial (private) addresses. There is no prohibition for manually forwarding email messages, one at a time, after opening and reading the content to ensure that the information is not sensitive or classified.
Use only Government-provided email services such as Enterprise or email accounts provided by Military, Government or school organizations when contacting USA Student Detachment.
We cannot respond to commercial service provided email accounts sent from Gmail, Yahoo, Hotmail or Other private accounts. If you cannot use your Government-provided email services contact us by phone.
This policy is IAW AR 25-1, Chapter 4, Paragraph 4-1.
Phone: (803) 751-3795\5381
Email address: email@example.com
- How long does a background investigation take?
- The timeliness of a background investigation depends on the type of investigation required for the position. Depending on the type of background investigation, the scope of the investigation varies. Additionally, each individual person’s background varies which effects the number of resources needed to complete the background investigation. The need for a security clearance may affect the time it takes for your agency to adjudicate the completed investigation. Each background investigation requires that specific investigation components is completed. Although all investigations vary, you can find the overall average investigation timeliness in the Agency Performance Plan and Report at: https://www.performance.gov/OPM/OPM.html. We anticipate quarterly metrics will be available beginning in March 2018.
- Do I have to go to a police station to be fingerprinted?
- You may go to a police station to be fingerprinted. In most instances, however, the agency requiring the investigation and clearance will fingerprint you.
- How often is a security clearance done and is it automatically initiated when a person’s clearance re-investigation date comes due?
- Security clearances are granted on an as needed basis when there is a requirement for access to classified information. Reinvestigation requirements are set by the position’s risk and sensitivity per the Federal Investigative Standards. Concerning reinvestigation timeframes for sensitive positions, or those supporting clearances, reinvestigation timeframes are set at 5 year intervals. The Office of the Under Secretary of Defense, in response to an investigations backlog issued interim guidance on January 17, 2017, for Department of Defense components and agencies allowing in some instances for Tier 3 periodic reinvestigations to be conducted at 10 year intervals and Tier 5 periodic reinvestigations to be initiated six years after the date of the previous investigation versus 5 years. The Office of the Under Secretary of Defense also provided additional guidance on requirements for Special Access Programs on February 10, 2017. As of February 21, 2018, no additional guidance has been issued.
- How can I confirm that someone who wishes to interview me as part of a background investigation for a prospective employee is legitimate; i.e., does, in fact, work for this office?
- The identity of National Background Investigations Bureau (NBIB) investigators can be confirmed through NBIB’s Security and Safety Team. There are two ways to confirm the identity of an investigator; by phone at 888-795-5673, option 1, or by e-mail to RMFSIMSST@nbib.gov.
- How do I request a copy of my own completed background investigation?
- Directions for requesting a copy of your background investigations that was conducted by the U.S. Office of Personnel Management (OPM), National Background Investigations Bureau can be found on NBIB’s website. If you are currently in contact with your agency’s Human Resources or Security Office and need access to your previously filled-out Standard Form. You may request that access via your agency’s Human Resources or Security Office.
- What does “adjudication” mean as it relates to the background investigation process?
- As defined in Executive Order 13764, ‘Adjudication’ means the evaluation of pertinent data in a background investigation, as well as any other available information that is relevant and reliable, to determine whether a covered individual is: (i) suitable for Government employment; (ii) eligible for logical and physical access; (iii) eligible for access to classified information; (iv) eligible to hold a sensitive position; or (v) fit to perform work for or on behalf of the Government as a Federal employee, contractor, or nonappropriated fund employee.
- How do I report foreign contacts or foreign travel that I and/or my family take?
- Submit your information/updates on SF 86C to the USASD security mailbox.
- My last investigation date is 10 JAN 18. I started my renewal and my investigation opened 31 JAN18. Did my clearance expire?
- No. Once an investigation is opened, you will maintain your previous clearance access/eligibility.
- How do I check the expiration date of my clearance?
- Officers review SRB, Section II, DTEINV date, which is the start date of your clearance. Enlisted Soldiers review SRB, Section II, PSI Invest Complete date, which is the start date of you clearance
- Where do I get my fingerprints completed?
- Some locations can send your finger prints electronically to Aberdeen Proving Ground (arrive in JPAS – two days). If your send your finger prints by mail, write the codes on the back or front of cards. You may want to add a tracker for your prints if sent by mail. Also, email me after you send your finger prints so I may monitor JPAS for arrival of your finger prints. Where to get finger prints? If a Military post is nearby, go to the MP Station or Post Installation Security Office. You may also try your local Police Department, State Trooper Office or any US Embassy. Police Departments and State Troop Office may charge you for finger prints. USA Student Detachment cannot reimburse you for the cost. Call around before going anywhere.
- What codes do I use for electronic fingerprints?
- SON: 2295 SOI: A064 IPAC: DA-TRAD
- Where do I mail my fingerprint cards?
- PSI-CoE Attn: Fingerprint Team 3240 Raritan Avenue Aberdeen Proving Ground, MD 21005
- How many fingerprints cards should I mail?
- Two (2) cards. NBIB recommends submission of electronic fingerprints through FTS as it improves efficiency, timeliness of results, and quality of prints. When electronic submissions are not feasible, NBIB will accept a hard card submission using the March 2013 Standard Form 87 (SF87) for Federal employee/applicant, military, volunteers as well as contractors. Until further notice, NBIB will continue to accept the FD-258; however, the March 2013 SF 87 may now be used for contractors since the FBI is retaining all prints submitted by OPM.
- Where do I put the codes on the fingerprints cards to ensure they get to the correct place?
- Put the SON, SOI, and IPAC in the “Reason Fingerprinted” section of the card or on the back / front.
- How long will it take to update my fingerprints in JPAS?
- Up to 30 days.
- How long are my fingerprints good for?
- 30-45 days. Maximum of 90 days.
- Do I need fingerprints each time I do an investigation/renewal or up-grade?
- Yes as per the Fort Jackson ISO guidance.
- Can the security manager get my last investigation SF 86 for me?
- No. You can file a FOIAPA request with NBIB/OPM using Form INV 100.
- How long does it take to get a copy of my SF86?
- It can take 2 weeks to a month. Ensure the email address you provide can handle encrypted email.
- My investigation is closed for 4 months and nothing is happening. What must I do?
- Once an investigation is closed, it takes up to 6 months for the adjudication to be completed. After the 6 month window a request can be submitted through the Fort Jackson ISO to DoD CAF for re-adjudication or to OPM/NBIB to reopen the investigation depending on the status at the time.
- I need to visit several Embassies/Consulates for briefings/meetings as part of IRT. What do I need to do?
- A DSPSS Cert Team Memo is required and must be submitted to the security mailbox. The Security Manager will certify the memo and send it to the State Department or the designated agency for approval.
- What do the codes on Section II of my SRB/ORB/ERB mean?
- T3 (Tier 3) – Secret; T3R-Secret Re-investigation; T5- Top Secret; T5R – Top Secret Reinvestigation; SSBI – Single Scope Background Investigation, SBPR – Single Scope Background Periodic Re-investigation; PPR – Phased Periodic Reinvestigation.
- How do I renew my clearance?
- Follow this link.
- How do I upgrade my clearance?
- Follow this link.
- How do I request an Interim clearance?
- Follow this link.
- Who approves my Interim TS?
- Submitted through the USASD Security mailbox, then it is forwarded to the Fort Jackson ISO for processing / action.
- Who approves my Interim TS-SCI?
- Submitted through the USASD Security mailbox, then it is forwarded to the Fort Jackson ISO, then it is sent to Fort Meade for processing / action. The JPAS input will be done at fort Gordon (SSO).
- How do I get read-on access?
- Use the Pass-Cert-Indoc-Token Worksheet.
- How do I get SIPR Tokens?
- Use the Pass-Cert-Indoc-Token Worksheet.
- How do I pass my clearance through JPAS?
- Use the Pass-Cert-Indoc-Token Worksheet.
- How do I request a site Visit?
- Use the Pass-Cert-Indoc-Token Worksheet
- What is the difference between a visitor pass, a Permanent Certificate?
- Visitor Pass is good for one (1) year or less. Permanent Certificate is good for over one (1) year.
- Can I get a JPAS printout to verify my clearance?
- JPAS print outs are not authorized. A memorandum signed by the security manager will be given instead.